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PerfectCare Elite Silence Steam generator iron

PerfectCare Elite Silence Steam generator iron

Up to 7.2 bar pressure, 490 g steam boost, Carry lock, 1.8 L detachable watertank GC9642/66

Troubleshooting

My Philips steam generator iron leaks from its soleplate

In the unfortunate event that your Philips steam generator iron is leaking water from the soleplate, there might be a simple solution. Discover how to solve it yourself.

The iron is leaking water and no steam is generated

Your iron needs to be descaled or the descaling mode is activated.
Find here all descaling information for your Philips iron.

The pilot light Calc-Clean is blinking and/or there is a beeping sound

Your iron needs to be descaled (or the descaling mode is activated).
Find here all descaling information for your Philips iron.

There is dirty water leaking from the soleplate.

It might be that odorized or perfumed water is used in the iron (Philips recommends not to use any of these water types in its irons, since they are damaging).

We recommend first descaling the iron to find out whether the problem can be solved: Find here all descaling information for your Philips iron.

If your problem is not solved, please contact Philips Consumer Care for a solution.

First time being used (or not used in a long time)

Steam condenses into water in the hose when you use steam for the first time or have not used it for a long time, and this can result in soleplate leakage. This is normal.

To solve this, please hold the iron away from the garment and press the steam trigger. Wait until steam instead of water comes out of the soleplate.

Only for SpeedCare and FastCare irons: The temperature dial is set in the wrong position

When the temperature dial is in Calc Clean or 1 dot position and the steam trigger is pressed, the iron could leak from the soleplate and does not produce steam.

Please set the temperature dial to the 2 or 3 dot position and press the steam trigger.

The information on this page applies to the following models: GC9642/66 , GC7035/26 .

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