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PerfectCare Elite Silence Steam generator iron

PerfectCare Elite Silence Steam generator iron

Up to 7.2 bar pressure, 490 g steam boost, Carry lock, 1.8 L detachable watertank GC9642/66

Troubleshooting

The steam in my Philips steam generator iron gets weaker

If the steam rate of your Philips steam generator iron is not as good as expected, please find out here what could be causing it.

There is a steam delay when pressing the steam button

A short delay is normal:

  • Press and release the steam button: after 2 seconds steam will be generated.
  • Press and hold the steam button: the steam rate will be on a continuous high level. You will hear a pumping sound that indicates that water is pumped into the heating element to generate steam.
  • Press the steam button quickly twice: the iron will be in auto steam. Press the steam button again to stop steaming.

A few seconds delay is normal

When your steam generator iron draws water from the tank, the cool water lowers the steam pressure for a few seconds (causing the steam to be temporarily weaker). This is normal behavior for any steam generator iron.

If the issue persists for more than a few seconds, please descale the iron. Find here all descaling information for your Philips iron.

Lime scale may have built up in the iron preventing it from steaming as it should

Your iron needs to be descaled.

Find here all descaling information for your Philips iron.

The ECO mode is activated

If you are using the ECO mode (the green light is on), the steam will be weaker.

For more steam, switch off the ECO mode by pressing the ECO button. The green ECO light will go off.

There is a problem with the steam function

When your steam generator iron is having other steam related issues along with this, there might be a problem with the steam function.

In this case, we recommend you to contact Philips Consumer Care and ask for a repair.

The information on this page applies to the following models: GC9642/66 , GC9247/36 , GC7035/26 .

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