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5500 series Smart LED TV

5500 series Smart LED TV

140 cm (55"), 3D, DVB-T/C 55PFL5507H/12

Troubleshooting

How to establish a wireless connection between my Philips TV and home network?

To connect your TV to your wireless home network, you need a compatible wireless router. Your TV has built in Wi-Fi and you do not need an additional wireless USB adaptor to connect your TV to your wireless home network.

Step 1-3

1) Make sure that your wireless router is switched on and the wireless function enabled. Consult your router's user manual.

2) Switch your TV on.

3) Press the [Home] button on the remote control to access the home menu.

Step 4

4) Use the cursor buttons [Up], [Down], [Left] and [Right] to select [Setup] and press the [OK] button to confirm.

Step 5

5) Select [Connect to network] and press the [OK] button.

Step 6

6) Select [Wireless] and press the [OK] button.

Step 7 A i

7) Check whether your router supports Wi-Fi Protected Setup (WPS).

A. If you have a Wi-Fi Protected Setup (WPS) in your router network:

i. Select [WPS] and press the [OK] button.

Step 7 A ii

ii. On your router, press the [WPS] button. Return to the TV within 2 minutes, select [Connect] and press the [OK] button.

Step 7 A iii

iii. Please wait, your TV may take some time to connect to your home network.

Step 7 A iv

iv. Once the TV is successfully connected to your home network, press the [OK] button to proceed to step 8.

Step 7 B i

B. If you have a non-WPS type device in your router network:

i. Select [Scan] and press the [OK] button to proceed.

Step 7 B ii

ii. The router presents itself with a certain name (SSID). When scanning for a network you may see several names, both your router's and those of neighbouring houses or apartments. In the list, select the router you are sure it is yours and press the [OK] button.

Note: The displayed network name varies; depending on your router.

Step 7 B iii

iii. If your router has Non Wi-Fi Protected Setup (WPS), select [Standard] and press the [OK] button.

Step 7 B iv-v

iv. You may need to enter the security password you have set for your router (consult your router's user manual).

Note: If you are connected to an unsecured network, the installation will skip to step 8.

Check which of the following messages you see on the TV when it asks you to introduce the password:

  • “This wireless network is secured. Enter the WEP (hex) encryption key.“

Note: You need to enter a 10 or 26 digit password in hexadecimal format. The hexadecimal digits are the numbers from 0 to 9 and the letters from A to F (capital letters only).

If your password has a length of 5 or 13 characters and/or letters other than those listed above, contact your Internet Service Provider (ISP) and ask them to convert the password that you have to hexadecimal format.

You may also find websites which offer WEP key conversion from ASCII format to hexadecimal format but this might not be successful as not all router manufacturers use the same conversion algorithm.

  • “This wireless network is secured. Enter the WPA/WPA2 encryption key.“

Note: For this type of encryption all characters are available. Be advised the password is case-sensitive.

v. Select [Enter key] and press the [OK] button.

NOTE: Enter the encryption key only once and your TV will save the entered key.

Step 7 B vi

vi. Use the numeric keys on your remote control to enter the encryption key or press the [OK] button to use the onscreen keyboard. Once you have entered the encryption key, select [Done] and press the [OK] button to confirm.

Note: The encryption key is set on the router. You need to enter your router's IP address into the web browser in order to access the router configuration page. Consult your router's user manual.

Step 7 B vii

vii. When the encryption key is accepted, select [Next] and press the [OK] button.

Step 7 B viii

viii. Please wait, your TV may take some time to connect to your home network.

Step 8

8) Once the TV is successfully connected to your home network, press the [OK] button.

Step 9

9) The following screens will guide you through the USB hard drive installation. Follow the onscreen instructions to complete the formatting process.

The information on this page applies to the following models: 55PFL5507H/12 , 40PFL5507H/12 , 46PFL5507H/12 .

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