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LCD TV

LCD TV

81 cm (32"), integrated digital 32PFL7803D/10

Troubleshooting

How to improve the sound quality of my Philips TV?

In order to improve the sound quality, make sure that you observe the following guidelines:

  • Check the quality of the incoming signal on the TV with a different Source like DVD or VCR
  • Splitting the signal will make it considerably weaker. If you use an antenna cable splitter: connect the antenna directly to the TV without the splitter.
  • Check your cables and cable-connections
  • Make all your cables as short as possible
  • Use high quality antenna cable
  • Connect the plugs well into their sockets

In order to enjoy the highest possible sound quality, we advise you to place the TV close to a wall or cabinet. The speaker is located at the back and projects the sound behind the TV, which is why the quality of the sound improves if it is reflected off a wall or a cabinet.

Check whether the sound quality has improved. If not:

You can use the smart settings in the TV Menu to set your TV to a predefined sound settings that will give you the best sound quality.

Follow these steps to select the settings that suit your preferences:

  1. Press the [Menu] button on the remote control to access the main menu
  2. Select [TV menu] and press the cursor [Right] to access the submenu
  3. Select [TV settings] and press the cursor [Right] to access the TV settings menu
  4. Press the cursor [Down] to select [Smart Settings] and press the cursor [Right]
  5. Press the cursor [Up] or [Down] to select a predefined smart setting
  6. Press the [Green button] to store your selection
  7. Press the [Menu] button to exit the menu

Alternatively, you can set your personal sound preference by following these steps:

  1. Press the [Menu] button on the remote control to access the main menu
  2. Select [TV menu] and press the cursor [Right] to access the submenu
  3. Select [TV settings] and press the cursor [Right] to access the TV settings menu
  4. Press the cursor [Down] to select [Sound] and press the cursor [Right] to access the sound menu
  5. Press the cursor [Up][Down] to access the [Sound] settings
  6. Press the cursor [Right] to select and the cursor [Up][Down] to adjust them to suit your preferences
  7. Press the [Menu] button to exit the menu
  8. If you see the [Mute] symbol on the screen, deactivate the mute feature by pressing the [Mute] button on the remote control.
    To further enhance your listening experience, you can adjust the bass and treble of the sound in the [Equalizer] menu.
  9. Select the predefined sound mode with the coloured button on the remote control
  10. If you wish to change the bass and treble settings, select the [Standard Mode] with the RED button. Use the cursor buttons to adjust and [OK] button to confirm

If the TV is connected to the audio system:

  1. Check the connection with the audio system
  2. Switch the audio system to the correct source
  3. Check the volume level of audio system
  4. Change the audio setting on the audio system to match your personal taste

Note: We do not recommend connecting passive speakers to the TV.

If you do not have sound or bad sound on one or a few channels, the problem is with the reception or the broadcasting quality of these channels.

Fine-tune the analogue channel(s). Fine-tuning can be useful when the frequency has shifted a bit or when interference of another frequency occurs.

  1. Press the [Menu] button on the remote control to access the main menu
  2. Select [TV Menu] and press the cursor [Right] to access the submenu
  3. Press the cursor [Down] to select [Installation] and press the cursor [Right] to access the installation menu
  4. If the Child lock is activated, the screen will prompt you to enter your pin code. If you have forgotten your pin code, refer to the FAQ ('I have forgotten my 4-digit access code. How can I reset it?').
  5. Press the cursor [Down] to select [Channel Installation] and press the cursor [Right] to access the channel installation menu
  6. Press the cursor [Down] to select [Analogue: Manual Installation] and press the cursor [Right]
  7. Press the cursor [Down] to select [Fine Tune] and press the cursor [Right]
  8. Adjust the frequency with the cursor [Up][Down] in case of poor reception of the channel found
  9. Press the [OK] button to confirm once adjustment is completed
  10. Press the cursor [Down] to select [Store Current Channel] and press the cursor [Right] to [STORE]
  11. Press the [OK] button to store the frequency
  12. Press the [Menu] button to exit the menu

Reinstall the analogue and digital channel(s):

  1. Press the [Menu] button on the remote control to access the main menu
  2. Select [Menu] and press the cursor [Right] to access the submenu
  3. select [Installation] and press the cursor [Right] to access the installation menu
  4. If the Child lock is activated, the screen will prompt you to enter your pin code. If you have forgotten your pin code, refer to the FAQ ('I have forgotten my 4-digit access code. How can I reset it?').
  5. Press the cursor [Down] to select [Country] and press the cursor [Right] to access the country menu
  6. Press the cursor [Up][Down] to select the country where you are located and press the [OK] button to confirm
  7. Press the cursor [Down] to select [Channel Installation] and press the cursor [Right] to access the channel installation menu
  8. Select [Automatic Installation] and press the cursor [Right] to start [NOW]
  9. Press the [OK] button to access the automatic installation screen
  10. Press the green button to [Start] the installation
  11. Once the installation is completed, press the red button to return to the channel installation menu
  12. Press the [Menu] to exit the menu

If the problem is still not solved, contact the broadcaster or your provider to verify whether there is a broadcasting problem.

The information on this page applies to the following models: 32PFL7803D/10 , 37PFL7603D/10 , 47PFL7603D/10 , 47PFL5603D/10 , 32PFL7403D/12 , 42PFL5603D/10 . more less

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