Consumer
Products
GoGEAR MP3 player

GoGEAR MP3 player

Mix, 4GB* SA5MXX04KF/97

Troubleshooting

How to repair Philips MP3 player with Device manager?

It is possible to repair your Philips MP3 player with Philips Device Manager. See below how to perform the repair:

Contents stored in the player will be erased after player repair

You are recommended to backup the data before performing repair.

3. Press and hold the VOL+ button while connecting to your PC

Press and hold the volume plus button VOL+ simultaneously when you connect your player to your PC until the Philips Device Manager acknowledges your player and enters the repair mode.

GoGear Philips Device manager

4. Release the 'VOL+' button to start the repair process

GoGear repair with Philips Device manager

5. Follow the on-screen instructions and disconnect your player when repair is completed

Performing a repair is the last diagnostic step that can be done to rectify the malfunction of your player. If this does not solve your issue, please contact our Philips customer service.

The information on this page applies to the following models: SA5MXX04KF/97 , SA4VBE04RF/97 , SA4VBE16KF/97 , SA4RGA04KF/97 , SA4VBE08KF/97 , SA3MXX02B/97 , SA3MXX02K/97 , SA3MXX02P/97 , SA3MXX04K/97 . more less

Troubleshooting

Reception/Connectivity(1)

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