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PerfectCare Elite Silence Steam generator iron

PerfectCare Elite Silence Steam generator iron

Up to 7.2 bar pressure, 490 g steam boost, Carry lock, 1.8 L detachable watertank GC9642/66

Troubleshooting

My Philips steam generator iron makes a noise

Various types of noises (such as pumping, rattling, ticking) are produced during ironing with your Philips steam generator. Learn more here.

Water is being sent from the water tank to the steam generator

This noise usually comes from the base of your iron and should happen at regular intervals or every time the steam button is pressed.

This is perfectly normal and to be expected with any steam generator iron. It may be possible to reduce the noise by not placing the iron on a hard surface. You may also put a piece of soft material (such as a cloth) under the base.

A whooshing sound can be heard when steam comes out of the soleplate

High-pressure steam is causing this noise. This is normal for steam generators with high-pressure steam.

You can reduce the steam by selecting the ECO setting (if available).

The steam iron makes a loud pumping noise

The water tank is empty.

When the water tank is empty, the pump gets dry and this can cause noise coming from your steam iron.

Please check the water level in your iron.

If the water tank is empty, fill it in with water. Then press and hold the steam trigger until steam comes out of the soleplate.

If your iron is equipped with a water level magnet: Please check if it got stuck in the water container. If it did, you can release it by carefully shaking the water tank or by tapping the side of the container with your fingers.

The iron makes a ticking or rattling noise

Your iron needs to be descaled or the descaling mode is activated.

Find here all descaling information for your Philips iron.

The iron makes a noise, stopped steaming and does not heat up

When your iron stopped steaming, is not heating up anymore and makes a loud noise, there might be a problem with its pump or water system.

We recommend you to contact Philips Consumer Care and ask for a product repair.

The information on this page applies to the following models: GC9642/66 , GC9247/36 , GC7035/26 .

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