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Saeco Xelsis Super-automatic espresso machine

Saeco Xelsis Super-automatic espresso machine

Integrated milk jug & frother, Black Stainless Steel HD8943/11

Troubleshooting

How to descale my Saeco Xelsis espresso machine.

Descaling your Saeco Xelsis espresso machine helps keeping it in optimal condition. Discover how to easily do this yourself.

Before you start the descaling cycle

  • The complete descaling takes about 30 minutes and consists of a descaling cycle and rinsing cycles.
  • Once started you need to complete the descale procedure till the very end.
  • Use Saeco/Philips descaling solution CA7600 or CA6701, never use vinegar as a decalcifier.

Before you start:

  • Empty the drip tray.
  • Have a container available to collect the water during the descaling process.
  • Remove the INTENZA+ water filter from the water tank (if placed).
  • Remove the Pannarello / Cappuccinatore / Automatic milk frother (if placed).

Descale instructions - descale cycle steps 1-5

1) Open the MENU, select MAINTENANCE SETTING and select DESCALING CYCLE.
2) Press OK to confirm to start the descaling cycle.
3) Take out the water tank. Pour the entire bottle of Saeco descaling solution in the water tank.
4) Top up the water tank with fresh tap water to the MAX line. (Please ensure the max line is reached otherwise this will require further rinsing). Place the water tank back into the machine.
5) Press “OK” to confirm.

Descale instructions - descale cycle steps 6-7

6) Open the service door and empty the drip tray and the coffee grounds drawer. Place them back.
7) Press “OK” to confirm.

Descale instructions - descale cycle steps 8-10

8) Fill half of the carafe with fresh water and insert it into the machine.
9) Place the milk carafe dispenser into brewing position. Press “OK” to confirm.
10) Place a bowl underneath the milk carafe dispenser and the dispensing spout. Press “OK” to confirm.

Descale instructions - descale cycle steps 11-12

11) The machine will start dispensing the descaling solution at intervals. This takes about 20 minutes.
12) When the message “RINSE THE WATER TANK AND FILL WITH FRESH WATER” appears, the mixture of descaling solution and water has been used up.

Descale instructions - rinsing cycle steps 13-14

13) Rinse the water tank and fill it with fresh water up to the MAX level. Press “OK” to confirm.
14) Empty the internal drip tray and place it back. Press “OK” to confirm.

Descale instructions - rinsing cycle steps 15-17

15) Empty the milk carafe and fill half of the carafe again with fresh water and insert it into the machine. Place the milk carafe dispenser into brewing position. Press “OK” to confirm.
16) Empty the bowl and place it back. Press “OK” to confirm.
17) The machine starts the rising cycle.

Descale instructions - rinsing cycle steps 18-21

18) When the amount of water needed for the rinse cycle has been completely dispensed, the machine is ready.
Important note: If the machine requests a second or third time to “RINSE THE WATER TANK AND FILL WITH FRESH WATER” , you did not fill the water tank up to MAX level. Refill the water tank up to MAX level and perform another rinsing cycle.

19) Empty the internal drip tray and place it back.
20) Empty and clean the milk carafe.
21) The machine is now ready for use.

The information on this page applies to the following models: HD8943/11 , HD8944/01 , HD8944/18 .

Troubleshooting

Grinder(2)
Performance(3)
Dispensing(4)
Error notifications(3)
Brew group(2)
Heat issues(1)
Milk(1)
Alarm(3)
Noise(2)
Leaking(2)
Power/ Charging / Battery life(1)
Functionality(1)
Display(1)

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