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4000 series Super-automatic espresso machine

4000 series Super-automatic espresso machine

Brews 8 coffee varieties, Integrated milk jug & frother, Silver, 5-step adjustable grinder HD8847/15

Troubleshooting

My Philips/Saeco espresso machine will not froth the milk

In the unfortunate event your Philips/Saeco espresso machine's milk carafe or automatic/classic milk frother won't froth the milk, there might be a simple solution.

Using a Milk Carafe

1.) The milk carafe/parts are dirty see cleaning movie

  • Detach all parts and clean them with warm water /washing-up liquid
  • For a thorough cleaning use the Saeco Milk Circuit cleaner CA6705
  • When cleaning does not improve the milk frothing result, descale your machine. Internal circuits might be clogged up with scale

2.) The milk carafe dispensing spout is not completely pulled out or set in the correct position

  • Pull the dispensing spout of the milk carafe fully out, set to milk froth

3.) Different types of milk result in different amounts of froth and froth qualities
We have tested the following milk types which proved to deliver a good milk froth result:

  • Semi-skimmed or full-fat cow’s milk
  • Soy milk
  • Lactose free milk
Play Pause
You need Flash to see video.
Click here to download it.

Using an Automatic Milk Frother

1.) The Automatic milk frother parts are dirty see cleaning movie

  • Detach all parts and clean them with warm water /washing-up liquid
  • For a thorough cleaning use the Saeco Milk Circuit cleaner CA6705
  • When cleaning does not improve the milk frothing result, descale your machine. Internal circuits might be clogged up with scale
  • Check the steam wand on clogging. If there is dirt remove it with a needle

2). Some parts of the Automatic milk frother are not attached properly

  • Connect all parts of the Automatic milk frother in the correct way and make sure the milk tube is well attached

3.) Different types of milk result in different amounts of froth and froth qualities
We have tested the following milk types which proved to deliver a good milk froth result:

  • Semi-skimmed or full-fat cow’s milk
  • Soy milk
  • Lactose free milk
Play Pause
You need Flash to see video.
Click here to download it.

Using a Classic Milk frother or Pannarello

1.) The Classic milk frother parts are dirty

  • Remove the external and upper part and clean them with warm water /washing-up liquid
  • Use cold milk (approx. 5°C / 41°F) and froth the milk by gently swirling the container and moving it up and down
  • Clean the steam wand with a wet cloth
  • Check the steam wand on clogging. If there is dirt remove it with a needle

2.) When cleaning does not improve the milk frothing result, descale your machine. Internal circuits might be clogged up with scale

The information on this page applies to the following models: HD8847/15 , HD8651/05 , HD8977/01 , HD8831/01 , HD8847/01 , HD8651/01 , HD8745/18 , HD8745/21 , HD8747/01 , HD8751/11 , HD8836/11 , HD8836/18 , HD8838/01 , HD8838/08 , HD8856/01 , HD8856/08 , HD8930/01 , HD8943/11 , HD8944/01 , HD8944/18 . more less

Troubleshooting

Grinder(2)
Performance(3)
Dispensing(4)
Error notifications(3)
Brew group(2)
Heat issues(1)
Alarm(3)
Noise(2)
Leaking(2)
Power/ Charging / Battery life(1)
Functionality(1)
Display(1)

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