Troubleshooting The brush of my Philips PowerPro Aqua vacuum does not rotate In the unfortunate event your Philips PowerPro Aqua vacuum cleaner's brush does not rotate, the brush might be dirty. Find out how to clean the brush yourself. This could be caused because the brush is dirty. Clean the brush and free it from hair and fluff. Open the cover of the nozzle and remove the brush Remove hairs and fluff from the nozzle. If hair is tangled around the brush, you can use scissors to cut them loose Place back the brush into the nozzle and close the cover If the solutions provided do not help to solve your problem, please contact Philips Consumer Care Centre in your country.